Answers to the questions we get most — buying, pricing, financing, paperwork and more.
No articles match that search. Ask us your question →
If it's on our website and not marked SOLD, it's for sale. We update the site when a car sells, but cars can go fast — call or text before you come in.
4406 E Belmont Ave, Fresno, CA 93702. Get directions in Google Maps ↗
Monday – Saturday, 9:00 AM – 6:00 PM. Sunday by appointment.
Call or text (559) 682-0288, email info@eautodirectusa.com, or use the contact form. Texting is the fastest way to reach us.
Yes! Se habla español. Llámenos o envíenos un mensaje de texto al (559) 682-0288 y con gusto le ayudamos en español.
Yes. Fill out the Car Finder with the type of car, budget and must-haves, and we'll let you know when we find a match.
Not Monday to Saturday — you're welcome to stop by during business hours. We still recommend a quick call or text so the car you want is ready when you arrive. Sundays are by appointment only.
Yes. Bring a valid driver's license. Call ahead so we can have the car ready.
Yes — by a mobile inspector. You're welcome to send a mobile mechanic or inspection service to our lot at your cost; just call to schedule a time. Vehicles cannot be taken off the lot to an outside shop. Keep in mind every used car shows some wear for its age and mileage — an inspection helps you know what to expect.
Text us the car you're interested in and we'll do our best to send extra photos or a short video.
They're used cars, so expect normal wear for the age and miles. We describe each car honestly in the listing — including anything we know that's not perfect. Read the "Please Read" notes on each car page and ask us anything. A mobile inspection at our lot is welcome.
A salvage title means an insurance company declared the car a total loss at some point (for example after an accident, flood or theft). Salvage-title cars usually sell for much less than the same car with a clean title, which can make them a great value — but they can be harder to insure, finance and resell. Every salvage or branded title is clearly marked on our listings. Ask us what we know about the car's history.
Yes — check it yourself, free. Every car page has a Free Vehicle History Report button (from Carsforsale.com, using national NMVTIS title data): it copies the car's VIN, you paste it on the next page and get the report. You can also check open recalls with NHTSA and theft/total-loss records with NICB from the same page. You can also run any VIN at carsforsale.com/free-vehicle-history-reports ↗. Want a Carfax or AutoCheck report? Ask us.
Our vehicles are sold as-is unless stated otherwise, as shown on the federal Buyers Guide displayed on every car. An extended warranty (service contract) can be purchased for extra peace of mind — it's optional and never required to buy a car. Ask us about coverage options and pricing.
Yes — we smog our cars before sale. California requires a valid smog certificate when most used cars are sold, and we provide it with your purchase. (Mechanic Specials may be sold without passing smog; this is always stated on the listing.)
It means the car has known problems and is priced for someone who can repair it — it may not pass smog or may need to be towed. These cars are clearly labeled. Read the listing carefully and ask us before buying.
Call us and let's talk. We price our cars fairly and we're happy to work with serious buyers.
The out-the-door price is the total you pay: the car's price plus California sales tax, DMV title and registration fees, and a dealer document processing fee. Our document processing fee is $85, as allowed by California law. DMV fees vary by car, so ask us for an exact out-the-door number before you come in.
No surprise add-ons. Any optional product (like a service contract) is your choice, and you'll see every charge on your contract before you sign.
California law gives buyers of most used cars priced under $40,000 the option to buy a 2-day contract cancellation option at the time of purchase. Ask us about it when you sign.
We work with a third-party lender that considers first-time buyers, bad credit, ITIN holders, self-employed and SSI income. Apply here. Approval, rate and down payment are set by the lender.
That depends on the lender's decision, your credit and income, and the car you choose. Apply online and we'll go over your real numbers with you.
Yes. Get pre-approved with your bank and tell them which car you want (year, make, model, mileage, VIN and price are on the listing). Some banks take a few business days to fund, so ask them about their timing.
Yes! Have most of the money but not all of it yet? Our layaway lets you lock in the car today:
All layaway terms are written into your signed agreement before you pay. Call or text (559) 682-0288 to set it up.
We accept cash (for amounts under $10,000), cashier's checks and Venmo, plus financing through our lending partner. Payments of $10,000 or more must be made by cashier's check. We do not accept credit/debit cards or Zelle. Venmo has transfer limits, so larger amounts may need to be paid by cashier's check. Questions? Call or text (559) 682-0288.
It depends on the vehicle. We take trade-ins case by case based on the year, make, model, mileage and condition. Send us the details on the Sell / Trade page (photos help) and we'll let you know if we can take it and what we can offer.
Sometimes, depending on the vehicle and how much you owe. Tell us the payoff amount and your lender, and we'll explain your options.
Possibly, depending on the vehicle — fill out the Sell / Trade form and choose "Sell it".
No. For California buyers we handle the title and registration paperwork with the DMV. You'll leave with temporary paperwork and plates, and your registration arrives by mail.
A valid driver's license, proof of insurance, and your payment or financing approval. If you're trading in, bring the title (or loan information) and all keys.
Yes — you just need to come to Fresno to see and pick up the car (we don't ship). Call or text us first to go over the car and photos. Out-of-state buyers are responsible for registering the car in their home state, and taxes may differ — ask us for details.
No, we do not ship vehicles. All cars must be picked up at our Fresno location. If you're coming from out of town, call or text us first to confirm the car is available and to set a pickup time.
Call or text us at (559) 682-0288. Used cars can need repairs, especially as-is vehicles, but we want to hear from you and help where we can.
DMV processing times vary. Your temporary paperwork covers you while the DMV processes your registration. Contact us if anything seems delayed.
